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how to download payment invoices history

I wan to download payment invoices from earlier months but not able to see any page that exist for it. Need urgent help

 

2 answers

I submitted a ticket to Jira about this very issue. Their answer was that you have to be a billing admin to view prior bills.

Sascha Goebel
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Nov 22, 2023

Is there any special checkbox I have to tick? I'm the site admin and there doesn't seem to be a separate billing admin group or role.

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Zulfiqar Bin Zafar
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Feb 22, 2022

Hello @Prabhat ,

Welcome to the Community!

From your site's Administration, go to Billing > Billing history. From there, select Download to open an individual bill. You can also view your billing history from my.atlassian.com.

For detailed understanding you can read the below article:
Manage your bill for Standard and Premium plans

Thanks & Regards,

Zulfiqar Bin Zafar 

Seriously.. that is not there... 

Why cannot you guys make it easy to find the invoices???

Every other screen has a left hand nav.. billing is just a list of subscriptions. 

 

Have a menu item called "Invoices" PLEASE

 

really the worst billing interface in the industry from probably the best product

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André Lapointe
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Sep 28, 2023

I agree with Richard. I'm scratching my head trying to understand this. I also only see a list of subscriptions on the Billing page, no history link.

Thomas Hyatt
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Oct 24, 2023 • edited

Once you're on the billing tab, go to "Manage" for one of the services and it should take you to a page where you can select to view the billing history :)

Pavlo Lesiv
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Oct 25, 2023

Sheesh, you guys could have at least given the person asking this link:

 

https://admin.atlassian.com/billing/

 

I had to google "atlassian billing tab" to get to this, because navigating to it with all the dropdown menus on the top or using different search queries brought me nowhere.

Hope this gets recognized as an issue and fixed someday...

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