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I submitted a ticket to Jira about this very issue. Their answer was that you have to be a billing admin to view prior bills.
Is there any special checkbox I have to tick? I'm the site admin and there doesn't seem to be a separate billing admin group or role.
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Hello @Prabhat ,
Welcome to the Community!
From your site's Administration, go to Billing > Billing history. From there, select Download to open an individual bill. You can also view your billing history from my.atlassian.com.
For detailed understanding you can read the below article:
Manage your bill for Standard and Premium plans
Thanks & Regards,
Zulfiqar Bin Zafar
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Seriously.. that is not there...
Why cannot you guys make it easy to find the invoices???
Every other screen has a left hand nav.. billing is just a list of subscriptions.
Have a menu item called "Invoices" PLEASE
really the worst billing interface in the industry from probably the best product
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I agree with Richard. I'm scratching my head trying to understand this. I also only see a list of subscriptions on the Billing page, no history link.
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Once you're on the billing tab, go to "Manage" for one of the services and it should take you to a page where you can select to view the billing history :)
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Sheesh, you guys could have at least given the person asking this link:
https://admin.atlassian.com/billing/
I had to google "atlassian billing tab" to get to this, because navigating to it with all the dropdown menus on the top or using different search queries brought me nowhere.
Hope this gets recognized as an issue and fixed someday...
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