git push timeout

Have setup Atlassian Bitbucket on my own dedicated server, set firewall rules for every port known to man (22,443,7999,7990) on the server but get a timeout whenever I try to push to remote. I also get a timeout doing an ssh -tv.

Any help would be gratefully received as I am about to begin tearing my hair out!

2 answers

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I'd suggest doing a couple of tests from the server to pinpoint the problem:

  • have a look at <BITBUCKET_HOME>/logs/atlassian-bitbucket.log to see whether any problems are reported (e.g. SSH server not starting up)
  • check the SSH server status and port in Administration > Server Settings. Is it running at the expected port?

On the server:

  • run git ls-remote ssh://git@localhost:7999/<project-key>/<repo-slug>.git If this works, you've verified that SSH works
  • Same for HTTP, but use http://<username>@localhost:7990/bitbucket/scm/<project-key>/<repo-slug>.git
  • With a test repo, try to clone, make a change, commit it and push the change to the server

If all of this works, it looks like a problem with the firewall or proxy server if you have that set up.

If you get stuck, you can always open a support ticket on and get help from our support engineers.


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I can just add if it's a multi-homed server (Multiple interfaces) make sure you have the correct routes setup.

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