fatal: remote error: Not licensed

just had bitbucket locally installed.  I am the admin for the installation but having issues trying to clone the repo.

 

$ git clone http://vtan@ccvprnyrepo01:7990/scm/cen/bloombergdc.git
Cloning into 'bloombergdc'...
fatal: remote error: Not licensed
You do not have permission to access Bitbucket. Please contact your
administrator to resolve this issue.

2 answers

0 votes

Hi Victor,

It sounds like your user may not have been granted the Global Permission to access Bitbucket Server - be sure to grant this permission to your user vtan and then try again.

See https://confluence.atlassian.com/bitbucketserver/global-permissions-776640369.html for details.

Cheers,

Christian

Premier Support Engineer

Atlassian

0 votes

Hi Victor! Are you still experiencing this issue? Have you checked the logs? You can enable Git client debug logging, reproduce the issue and check the logs for any hints.

The times we've seen this in the past, it was either users being confused because of a proxy or some kind of issue in the local machine. The client debug logging will show what user is sending the request from the client side, so you can confirm if it's your username or not. Also, you can try and perform the clone over SSH instead of HTTP and see if it works.

Let us know!

Ana

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 06, 2018 in Bitbucket

Upgrade Best Practices

Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...

453 views 5 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you