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error pulling repository.

i got this error on pulling


git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks fetch --no-tags origin
fatal: remote error: upload-pack: not our ref b846df0615bacd4842501fa71d5866075332977b
fatal: the remote end hung up unexpectedly


and I cannot clone the repo

1 answer

0 votes
Mark C Atlassian Team Sep 22, 2021

Hi @federicordv

Thanks for reaching out to the community.

Based on the error message you're getting, it seems that there's something is wrong with your remote repository.
For me to further check and possibly run Git GC (Garbage Collection) against your remote repository to make sure it is in a good shape, may I kindly ask if you could provide me your masked repository URL if you're comfortable sharing it here?

You can mask your repository URL by only providing the first and last characters of your workspace and repository name.*******e/r********y/

Otherwise, I can create a support ticket on your behalf.
Thanks and looking forward to your response.

Mark C

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