Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

cant log in

Hi Atlassian support, 

I just signed up for bitbucket with this email address again after a few years of it being dormant (since i have been using bitbucket through company addresses instead). So i'm getting the error message 

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

 

clearing the cache didnt do anything. googling this bug, some other people got marked as spam or got deactivated because it went dormant. is this what happened to me too? please fix so i can do my work. 
Cheers, 
Mike

2 answers

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 03, 2023

Hi @mike pa,

Your Bitbucket Cloud account was indeed in a dormant state. I went ahead and reactivated it, could you please try logging in now and let me know if the issue is resolved?

Kind regards,
Theodora

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 02, 2023

Hi @mike pa and welcome to the community,

You better create a support request to Atlassian's support and not here. Do that here https://support.atlassian.com/contact

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events