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cannot longer clone a snippet

up to last week I was able to clone a snippet from one of my workspaces.

When I went to clone it this morning, i got: 


Cloning into '<snippet title>'...
Repository <my_id>/workspace not found
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.


Please note:

  1. the snippet has not changed
  2. I have been cloning this snippet for about 6 months already without any problem
  3. I have my public and private keys in .ssh folder on my computer and uploaded the public key under my profile settings > ssh keys - this has not changed either
  4. I'm experiencing the same problem when attempting to clone it through either ssh or https
  5. I have followed ALL troubleshooting steps described in (without any luck)
  6. the snippet file exist; I can access it through the browser by copying and pasting the 'clone' url
  7. I can successfully clone other entire repositories
  8. I have signed in and out of my bitbucket account
  9. I have restarted my computer


thank you in advance for your comments/suggestions

1 answer

1 accepted

0 votes
Answer accepted
Tyler T Atlassian Team Apr 27, 2020

Hi @Laura Addiego , sorry about that!

It looks like there is a bug, but in the meantime you can workaround it by adjusting the snippet clone URL.

Update it as follows:

git clone<workspace-id>/<snippet-id>/<snippet-name>.git

Thank you for post. Our team will work on fixing that ASAP. 

Thank you for your response.

I was able to clone it using your recommended alternative method. 

Like Tyler T likes this

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