bitbucket.org website is not loading in my system

[maheshmn]

From yesterday onwards https://bitbucket.org is not loading. I am getting "The connection has timed out" error. Also when I tried to push/pull from my repo I am getting " Failed to connect to bitbucket.org port 443: Connection timed out" error.

[Grigory Salnikov · Accepted solution]

Hello, @maheshmn and welcome to the Community!

It seems to me like a network-related problem.

What is the result of the following command:

nslookup bitbucket.org

? 

[maheshmn]

Hi Greg,

Thanks for your reply,

Following is the response of nslookup bitbucket.org:

Server:        127.0.1.1
Address:    127.0.1.1#53

Non-authoritative answer:
Name:    bitbucket.org
Address: 18.205.93.0
Name:    bitbucket.org
Address: 18.205.93.2
Name:    bitbucket.org
Address: 18.205.93.1

[Grigory Salnikov]

Can you, please, tell me, from which country are you trying to access this site?

[maheshmn]

I am trying to access it from Bangalore , India

[Grigory Salnikov]

I tried to access the IP addresses you gave me and faced a "resource is blocked" page. I try this from Russia, though. Nevertheless, my nslookup result differs from yours. So I suggest you update your "host" file locally (at least for a time being) according to the following information:

nslookup bitbucket.org
Addresses: 2406:da00:ff00::22cd:e0db
2406:da00:ff00::22c3:9b0a
2406:da00:ff00::22c0:3470
18.234.32.155
18.234.32.156
18.234.32.157

It may help.

Get back to me with the results.

[Grigory Salnikov]

By the way, here're interesting links:

Local (127.0.1.1) DNS resolver ignores LAN DNS server

How do I set my DNS when resolv.conf is being overwritten?

I'm not sure that the problem is there, but it worth checking.

[maheshmn]

Hi Greg,

Thanks for your help!

In my host bitbucket was pointed to the older ip address, by changing that it started work again.

[Grigory Salnikov]

You're welcome! Glad it helped!

You may want to mark my answer as "Accepted solution" so that other people with the same or similar problems would find it easily:

Have a nice day! :)

[Shashank Hegde]

Server: 192.168.225.1
Address: 192.168.225.1#53

** server can't find bitbucket.org: SERVFAIL

Can someone help

[Shashank]

Same error from today.

[Shashank]

This works. Try :

Add this in /etc/hosts

`18.205.93.0 bitbucket.org`

[rahulsonwanshi]

This really helped thanks

[Hemendra Sahu]

Thanks Shashank
This really helps.

[dheerajmarda]

Hello, 

I am not able to visit the bitbucket.org website since last evening.

My current location is Mumbai, India

I ran - nslookup bitbucket.org

Got following results

;; Got recursion not available from 218.248.114.1, trying next server
Server: 218.248.114.65
Address: 218.248.114.65#53

** server can't find bitbucket.org: NXDOMAIN

Update :
My issue is solved there was some issues with my DNS server settings changing it to default helped me. 

[yiiprogrammer]

This solved for me just now: 

1. Open “Network and Sharing Centre”;
2. Select “Change adapter settings”;
3. Locate for your Network Connection provider in “Local Area Connection” or “Wireless Connection” and select “Properties” by right-clicking on the icon;
4. In the newly opened window, opt for the “Internet Protocol (4 TCP/IPv4)” and click “Properties”;
5. Mark the “Use the following DNS server addresses” option;
6. Then, type in 8.8.8.8 and 8.8.4.4;

Credit: https://ugetfix.com/ask/how-to-fix-error-code-dns_probe_finished_nxdomain-problem/

[yiiprogrammer]

hope that helps someone.

[Perry]

So I found the host file but I'm not exactly sure what to update it to. Do I change the local host to my ip address? 

[Perry]

Or iso I add a new line of code? Sorry I'm new to all of this 

[maheshmn]

Hi Christopher,

Please check your hosts file for an entry for "bitbucket.org". If it is there change the ip address to new one and if not add the below code in hosts and try again.

18.205.93.0 bitbucket.org

[Grigory Salnikov]

@Perridot06, 

@maheshmn is right. There's nothing difficult. You just need to open this file with the help of any text editor (run as an administrator), add the line "<ip address> bitbucket.org", and save it. That is all. Then you restart the browser and are ready to go.

[Grigory Salnikov]

Just to add.

You can always check your effective bitbucket.org's IP address the following way:

ping bitbucket.org

[Shashi Dhungel]

By the way adding bitbucket.org and the ip generated through ping did not help my case. I still cannot connect through bitbucket through the ISP at my home. 

[Grigory Salnikov]

Hi @Shashi Dhungel,

There's no use in adding IPs generated through ping to hosts. At least not through ping from the same computer.

[Perry]

Hey Greg, I'm having the exact issue. How did you change the host and pointed to the new ip address? 

[Grigory Salnikov]

Hi @Perridot06 and welcome to our Community!

Details of this process depend on the operational system you're working on.

Essentially, you need to update your "local DNS" configuration. It's stored in "hosts" file which is to be find by the following paths:

Windows: 

%SystemRoot%\System32\drivers\etc\hosts

Unix-like:

\etc\hosts

%SystemRoot% is usually "C:\Windows"

Open this file and you'll see what to do. Make sure you have local administrator rights. And do not forget to reload the application (e.g  web browser).

Good luck!

[Mohan Sundaram]

thanks, working fine
removed that Bitbucket line

[dhananjayksharma]

thanks :)

[Grigory Salnikov]

You're welcome! :)

And welcome to our Community!