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bitbucket only displays a white screen/blank screen when opening the repository, etc

Muhammad Farid Zia
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September 18, 2023

Today, when I want open my bitbucket repository(to check pull request, etc) the screen show blank screen/white screen, and when i check console, it show error:

GET https://d301sr5gafysq2.cloudfront.net/frontbucket/assets/present/4c07c5da31ba624f07f2a1c4c47d3cce779030ee/vendor.bb4e7dc5.css net::ERR_CONNECTION_RESET
bitbucket.org/:104 GET https://d301sr5gafysq2.cloudfront.net/frontbucket/assets/present/4c07c5da31ba624f07f2a1c4c47d3cce779030ee/ajs.0ac6a7b0.js net::ERR_CONNECTION_RESET
bitbucket.org/:106 GET https://d301sr5gafysq2.cloudfront.net/frontbucket/assets/present/4c07c5da31ba624f07f2a1c4c47d3cce779030ee/app.2563aba4.js net::ERR_CONNECTION_RESET
bitbucket.org/:109 GET https://d301sr5gafysq2.cloudfront.net/frontbucket/assets/present/4c07c5da31ba624f07f2a1c4c47d3cce779030ee/performance-timing.ec6484f2.js net::ERR_CONNECTION_RESET 

image.png

I was clear my cache, test open it on Firefox, Safari and Chrome, but gives the same result and error.

1 answer

0 votes
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 21, 2023

Hi @Muhammad Farid Zia,

Welcome to the community.

There seems to be some ISP network-wide happened when this question was asked as other customers reported that it got resolved after some time.
If you're still getting the error message while opening Bitbucket Cloud repositories, you could try to connect to a VPN first.

Let me know how it goes.

Regards,
Mark C

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