acces denied with admin access


i have an issue for accessing a repository made by a friend, he gave me admin access to this repository but when i try to see it on a navigator i get :

Access denied

Return to the previous page or go back to your dashboard.


when i try to clone it via the terminal i get :

remote: Unauthorized
fatal: Authentication failed for ''


1 answer

0 vote

Hi Tristan, I've checked your Bitbucket Cloud account (the one associated to the email address you're using for the Community) and I can confirm that you have admin access to that repo. Can you check again and see if you're able to access?

For the terminal, can you try to make sure you're trying to access with the right credentials? If you use SSH, you can you run this command to see which username is using:

ssh -Tv

And this one to see which key is your SSH agent currently offering:

ssh-add -L

(Note that with ssh-agent management Bitbucket uses the first key in the list).

Let us know!


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Piotr Plewa
Published Dec 27, 2017 in Bitbucket

Recipe: Deploying AWS Lambda functions with Bitbucket Pipelines

Bitbucket Pipelines helps me manage and automate a number of serverless deployments to AWS Lambda and this is how I do it. I'm building Node.js Lambda functions using node-lambda&nbsp...

1,750 views 1 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you