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acces denied with admin access

tristan bessac
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October 26, 2017

hi, 

i have an issue for accessing a repository made by a friend, he gave me admin access to this repository but when i try to see it on a navigator i get :

Access denied

Return to the previous page or go back to your dashboard.

 

when i try to clone it via the terminal i get :

remote: Unauthorized
fatal: Authentication failed for 'https://bitbucket.org/uvsq21501810/workflow/'

 

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 26, 2017

Hi Tristan, I've checked your Bitbucket Cloud account (the one associated to the email address you're using for the Community) and I can confirm that you have admin access to that repo. Can you check again and see if you're able to access?

For the terminal, can you try to make sure you're trying to access with the right credentials? If you use SSH, you can you run this command to see which username is using:

ssh -Tv git@bitbucket.org

And this one to see which key is your SSH agent currently offering:

ssh-add -L

(Note that with ssh-agent management Bitbucket uses the first key in the list).

Let us know!

Ana

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