Why would email correspondence from Jira to users not be recieved?


I am new to Jira and Bitbucket.  I have just signed up for both with "Standard" paid subscriptions for my team.  I have invited users by email, however none of the users on my domain receive the invite email.   The only user to receive my invite was an existing Bitbucket/Jira user outside our domain. 

I tried to allow users to self sign-up.  Users in my domain can reach our Jira site and sign-up with their email, but the confirmation email never reaches their inbox.

Yes, they have checked their "SPAM" folder.

Any ideas on what could be causing this?



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