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Why is it so hard to get your invoice?

Blake Edwards
Blake Edwards Nov 13, 2023

Every month I have to go through this.  I'm both the primary technical and billing contact and I show 0 for orders and invoices.  This is so unbelievably annoying and judging by your board I'm not the only one with this issue.  You guys need to FIX THIS!  Stop waisting everyone's time 

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Patrik S
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 14, 2023

Hello @Blake Edwards and thank you for reaching out to Community!

As a main billing and technical contact, you can access your invoices by navigating to 

where you will be able to download the invoices for the products you are the configured contact.

If you are still facing issues downloading/accessing your invoices, I'd suggest opening a ticket with our billing and licensing team in the Atlassian Get Support portal by selecting the option Billing,payment, and pricing > Finding invoices.

Thank you, @Blake Edwards !

Patrik S

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