Why Do I get the error that I have reached the max allowed users in our free plan and that I have to upload when I add member, that is part of the Bydehand Account, to a new User Group?
I only see 5 members in the 'Users on Plan', and when I add a member that appears in the "Users in Plan" it indicates that it's a 'Teammate', but when I press the Add button, I do get the error as shown in the screenshot.
Weird as I did this many times before, what am I doing wrong, or is this a bug?
I have the same problem as @Ed Bras.
I'm using free plan. Have all 5 slots in use by teammates.
I need to reorganize those 5 teammates in separate groups. That's why I created new group. When I try to add teammate to this group I get error as depicted on screenshot of @Ed Brasfirst post.
There is no problem to add teammate to existing group like "All Developers".
Hi Ed, indeed this is a bug that seems to have come back, it was initially reported at https://bitbucket.org/site/master/issues/14267/when-an-account-reached-the-user-limit.
As a workaround you can remove that team member from the developer group and add him to the Administrator group.
I've also left a comment in the bug ticket so our developers are aware of it.
Sorry for the late replay, I almost missed it.
I know we have a max of 5 users, but I am trying to add an existing team member, a so called teammate in your software as explained above. It happens with every existing teammate.
Looking forward to the reaction,
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