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Why I'm getting access deny 401 message?

I'm using my browser to access a depository, but get back 401 access deny page. Can you tell me if this an issue on the browser?  A screenshot is attached and some of private data is edited.


Thank you,


1 answer

1 accepted

1 vote
Answer accepted
Daniel Eads Atlassian Team May 01, 2020

Hi Lawrence!

I can see from the screenshot you're using Bitbucket Server. It's not clear from the screenshot if you're currently signed in (that would be at the top right of the window - you'll see Log In if you're not, but a circular avatar if you are).

It's likely you're seeing this error either because:

  1. You're not logged in - in this case, try again after clicking the Log In button in the top right
  2. You are logged in but you don't have permission to view the repository - if that's the case, you'll need to reach out to your Bitbucket Server admin (usually somebody in IT or a development/engineering manager) in your company or someone with admin rights on that specific repository.

The good news is that this looks like a permission thing and should be pretty quick to get resolved!


Hi Daniel,

    Thank you for your reply. By hovering the mouse over the circular avatar, a message pops up under the avatvar says "Logged in as Lawrence (my_user_id)". So, I presume that takes out the first scenario. 

    As of the second scenario, I'll contact the repository owner to gain access.

    Thank you for your time in replying to my question.



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