While cloning another rep in mu bitbucket pipeline I am getting 504 Gateway timeout error

[ashish.bo.jain]

My first step of bitbucket pipeline fails. This step is simply cloning another repository. Was working till yesterday but experiencing issues. It stucks saying "Pulling Images" for a long time and then fails. The error received is below :

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 504 Gateway Timeout

[Theodora Boudale · Accepted solution]

Hi @ashish.bo.jain,

Our engineering team is currently looking into this issue, you can subscribe for updates on the following incident report on our status page:

https://bitbucket.status.atlassian.com/incidents/p34t0g9dmk2w

Kind regards,
Theodora

[ashish.bo.jain]

Thanks for your response. I will subscribe for the updates. However... do we have any ETA on this ?

[Theodora Boudale]

Hi @ashish.bo.jain,

Apologies for the delayed response, the issue was resolved a few hours after it started occurring. If you're still experiencing issues, you can either let us know here or reach out to the support team via https://support.atlassian.com/contact/#/

Kind regards,
Theodora

[ashish.bo.jain]

Thanks for the response. The issue is resolved now