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Which ip address I need to allowlist in my firewall to get ssh fingerprint?

Tuomas Viskari
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February 1, 2023

I'm adding ssh keys to my repository pipeline settings.

I have successfully added public and private keys, but when I'm trying to get a fingerprint, I get following error:

Unable to fetch fingerprints, check host SSH connection and try again

I believe that it must be misconfigured firewall. I have whitelisted Valid IP addresses for Bitbucket Pipelines build environments from https://support.atlassian.com/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/

Am I supposed to whitelist also: Valid IP addresses for bitbucket.org, api.bitbucket.org, and altssh.bitbucket.org?

Or perhaps some other ip address?

Br,

Tuomas Viskari

1 answer

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 3, 2023

Hi @Tuomas Viskari and welcome to the community!

You will need to whitelist both

Valid IP addresses for bitbucket.org, api.bitbucket.org, and altssh.bitbucket.org

and also

Valid IP addresses for Bitbucket Pipelines build environments

listed on that page, so you can fetch the fingerprint.

Please feel free to let me know how it goes and if you need anything further.

Kind regards,
Theodora

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