A colleague signed up for a $10/month account, and created a team.
He then assigned me as an administrator.
However, I got the notice:
It's time for <<team-name>> to upgrade to the next user level. Committers will have read-only access. Upgrade now.
How do I make the user limit charge against my colleague?
The setup is that my colleague handles the payments, and I handle the administration.
The user limit applies only to the team or paid user account, not to the individual members. Depending on your desired development workflow, forks where your team members need access will need to be owned by the paid team. If an individual forks into their own account, they will need to remove access to not go over the plan limit.
Regarding to the license I will recommend you to contact Atlassian Sales directly via email: firstname.lastname@example.org or if you would like quicker assistance please feel free to call one of our offices (please select the sales or customer service phone menu option):
Feel free to contact us if you have any further questions/problems. :)
Have a nice day
Thanks. Sorry I wasn't so clear.
The person who set up the account (I'm not sure about the technical and billing contact) has the $10 account for 10 users. I, an admin, have a free account for 5 users.
The team is now 7 members in size but it hit the limit. So, it looks like the paid account isn't being charged.
My question is - how could this happen, and how do we make the users charge against the paid account?
Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...
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