When trying to integrate Bitbucket and Snyk Security, we keep getting an error.

[Sean Stuckert]

Hello Atlassian Community,

I work for a company that stresses the importance of secure coding in Bitbucket. We use Snyk to look for any vulnerabilities in our software, and we want to integrate Snyk with Bitbucket but we are recieving an error: 

{
  "jsonapi": {
    "version": "1.0"
  },
  "errors": [
    {
      "id": "f79b0dd4-9c97-4998-96c5-82d4d4133280",
      "links": {
        "about": "https://docs.snyk.io/more-info/error-catalog#snyk-openapi-001-bad-request"
      },
      "status": "400",
      "code": "SNYK-OPENAPI-001",
      "title": "Bad request",
      "detail": "Parameter 'workspaceName' must be url encoded. Its value may not contain reserved characters.",
      "source": {
        "pointer": "/api/bitbucket-connect/installation/snyk-oauth"
      },
      "meta": {
        "links": [],
        "parameter": "workspaceName"
      }
    }
  ]
}

This error keeps claiming that we need a encoded URL to complete the integration. This happens during the "Sign up or Log in to Snyk" step of the integration process. Is there any way we can fix this error?

[Patrik S · Accepted solution]

Hey @Sean Stuckert ,

and welcome to the Community!

The JSON you shared seems to be the JSON response of an API call to Snyk's API. Since this error response is coming from Snyk's API itself, I would recommend filling a ticket with Skyk support at the following link :

• https://support.snyk.io/hc/en-us/requests/new

Thank you, @Sean Stuckert !

Patrik S