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When i do commits, i get following: This user cannot be matched to an Atlassian user, how to fix thi Edited

Hi, i have a atlassian user with my email provided from the company, i have created a repository behalf of the company, but when i do commits, my avatar dosent show up, just a placeholder and says that: This user cannot be matched to an Atlassian user. How can i fix this, because when i do commits, it now shows up, but when i merged and etc. via bitbucket my avatar url shows up, how can i fix this?


Skjermbilde 2019-09-21 kl. 13.24.54.png

This show when i commit, but when i merged and etc. via bitbucket i get it right:


Skjermbilde 2019-09-21 kl. 13.26.07.png


This is really annoying, how can i fix this?


In my .ssh folder i have a config where im using two ssh-keys:

Host *
UseKeychain yes
AddKeysToAgent yes

#Github (default)
Host gh
User git
IdentityFile ~/.ssh/id_rsa

#Bitbucket (secondary)
Host bb
User git
IdentityFile ~/.ssh/id_rsa_bb


Thank you!

2 answers

1 accepted

8 votes
Answer accepted

If the email address in your commit does not match what's in Bitbucket you will see this behavior. I recommend generating ssh keys that include your email:

ssh-keygen -t rsa -b 4096 -C ""

 Then configure git to use the same email address and user name you use in Bitbucket so that these appear in your commit log:

git config --add "" 
git config --add "First Last"

 Good luck and happy coding!

  • Configure email and name helped me no need to generate ssh keys

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