When I login into my bitbucket account I get error

Alexandr Pumnea June 11, 2023

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7826c0a2283b49d4b93d2ff0a9c6420Screenshot_20230612_021646_Chrome.jpg

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 12, 2023

G'day, @Alexandr Pumnea and welcome to the community!

Please try logging in from a desktop browser to see if the issue is reproducible. This will help us determine if the problem is specific to mobile devices.

 

If you encounter any difficulties logging in from the desktop, please let me know. In that case, we may need to conduct further investigation to identify the root cause of the problem.

Cheers,
Syahrul

Alexandr Pumnea June 13, 2023

Hey, @Syahrul 

The problem is not specific to mobile devices.
I get the same error page on desktop browsers: Chrome, Safari, and Arc.

Screenshot 2023-06-13 at 07.10.04.png

This is the code for issue reporting f2f848841a3741da81fd29621fe83762

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 13, 2023

Thanks @Alexandr Pumnea 

I believe this happens because you've deleted your personal workspace, which caused the redirection to try to redirect you to a no longer existing workspace.

Now can you try to log in again but instead open the following URL directly after it failed and let me know if that helps:

https://bitbucket.org/account/workspaces

Let me know if that works.

-
Syahrul

Alexandr Pumnea June 14, 2023

Thanks a lot. That helped.

Juan Camilo Alvarez Romero July 11, 2023

hi @Syahrul Captura.PNG
I have the same problem and I open the url and I still have the problem

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