What is Atlassian's backup policy for SVN on JIRA Ondemand

Syed Asad
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March 18, 2012

I have a JIRA Ondemand/Studio instance with built in SVN repositories. I need to know how often my SVN repositories are backed up and how can I retrieve them if required.

Is there any consolidated document explaining the backup policy in detail?

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Abdoulaye Kindy Diallo
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March 18, 2012

We can provide a full subversion export. The customer has just to submit a request for that throug SAC . Besides that, the svnsync could also be used to mirror the repo. This support is intended for Internal SVN repo. As for external SVN repo. support, there is a feature request .

May be this helps as a start :)

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Andrew Frayling
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March 18, 2012

Hi Syed,

Have a look at http://confluence.atlassian.com/display/AOD/About+Your+Data for the general backup policy and
http://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand#RestrictedFunctionsinAtlassianOnDemand-Subversion for details of how to ask Atlassian Support to create a backup for you.

I hope that answers the question?

Andrew.

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