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What causes SSL certificate to fail?

Mark Tucker May 11, 2022

We have a project written in C++ and C# and stored in BitBucket. We downloaded a copy to a server (using SourceTree) in Nov last year. We now have an issue with SSL.


The machine runs Windows Server 2012 R2.


If I try to access the repo using SourceTree (Ver 3.3.9), then SourceTree just `hangs', apparently doing nothing, for an undetermined amount of time (I have left it for up to 20 mins). Nothing further happens so I eventually kill the process.


If I open PowerShell and use git (Ver to try to create another clone, then I get the following error

    fatal: unable to access `<path>.git': SSL certificate problem: unable to get local issuer certificate.


However, if I launch Chrome, navigate to and log in, then I can download a copy of the code as a zip file.


The fact that I can access the repo using Chrome suggests that all (?) certificates are in place. But something is clearly not correct.  We have a FireWall exemption in place so that any traffic to or from is not inspected, and we have a certificate in the `local server git certificate store'.


Please could you advise what we are missing in order to use SourceTree and/or the command line version of git?


Thanks in advance,


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