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Anton Gridz
Anton Gridz
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June 6, 2024

Hello,

I haven't been using BibBucket for several months, and now I can't log in. I've tried to reset my Atlassian password twice. I'm able to log in to my Atlassian account, but I can't open BitBucket. I keep getting the following error:
"We couldn’t log you in. Try logging in again.".

Could you please elaborate on this? Thanks!

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 7, 2024

Hi Anton and welcome to the community!

Your Bitbucket Cloud account was in a dormant state which is the reason for the error you were seeing.

I went ahead and reactivated it. Could you please log in when you have time and let me know if the issue is resolved?

Kind regards,
Theodora

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