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VSCode plugin does shows available jira issues but page is blank

In our company we are using jira and bitbucket server. I have connected my "Jira and Bitbucket (Atlassian Labs)"-plugin with both servers. Authentication is working and also my pull requests and jira issues are visible in the overview. But when I click on the specific issue the page stays blank. Same for a pull request in the bitbucket overview.

I have installed several versions 2.10.12, 3.0.0, 3.0.1. of the plugin with the same result.

I have been looking on the plugin logs at debug level. When clicking a jira issue the log says:

[2023-03-29 07:24:45:202] Error: error updating issue: Error: Request failed with status code 404

When clicking a pull request ist says:

2023-03-29 07:20:35:725] Error getting URL: https://bitbucket.mycompany.com/bitbucket/rest/api/1.0/projects/esd/repos/ele20ll-2speed-adv/pull-requests/13/tasks [object Object]
[2023-03-29 07:20:35:726] error fetching pull request details [object Object]

Apart from that no errors appear in the log appears to be fine.

1 answer

0 votes
Tobias Hebestreit
I'm New Here
I'm New Here
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Mar 30, 2023 • edited

I have found an option to enable more debug output and when I try to acces a jira ticket the last curl-command fails:

 

[2023-03-30 07:36:05:124] 575: client created
[2023-03-30 07:36:05:126] ----------------------------------------------------------------------
[2023-03-30 07:36:05:126] curl -X GET -H "User-Agent:atlascode/2.x axios/0.19.2" -H "X-Atlassian-Token:no-check" -H "Content-Type:application/json" -H "Authorization:Bearer abcdefgthysjkllmop/abcdefgthysjkllmop" "https://tracker.mycompany.com/rest/api/2/field"
[2023-03-30 07:36:05:126] ----------------------------------------------------------------------
[2023-03-30 07:36:05:637] ----------------------------------------------------------------------
[2023-03-30 07:36:05:637] curl -X GET -H "User-Agent:atlascode/2.x axios/0.19.2" -H "X-Atlassian-Token:no-check" -H "Content-Type:application/json" -H "Authorization:Bearer abcdefgthysjkllmop/abcdefgthysjkllmop" "https://tracker.mycompany.com/rest/api/2/issueLinkType"
[2023-03-30 07:36:05:637] ----------------------------------------------------------------------
[2023-03-30 07:36:05:818] ----------------------------------------------------------------------
[2023-03-30 07:36:05:818] curl -X GET -H "User-Agent:atlascode/2.x axios/0.19.2" -H "X-Atlassian-Token:no-check" -H "Content-Type:application/json" -H "Authorization:Bearer abcdefgthysjkllmop/abcdefgthysjkllmop" "https://tracker.mycompany.com/rest/api/2/issue/ELELL-474?expand=transitions%2CrenderedFields%2Ceditmeta%2Ctransitions.fields&fields=*all"
[2023-03-30 07:36:05:818] ----------------------------------------------------------------------
[2023-03-30 07:36:06:372] ----------------------------------------------------------------------
[2023-03-30 07:36:06:372] curl -X GET -H "User-Agent:atlascode/2.x axios/0.19.2" -H "X-Atlassian-Token:no-check" -H "Content-Type:application/json" -H "Authorization:Bearer abcdefgthysjkllmop/abcdefgthysjkllmop" "https://tracker.mycompany.com/rest/api/2/issue/createmeta?projectKeys=ELELL&expand=projects.issuetypes.fields"
[2023-03-30 07:36:06:372] ----------------------------------------------------------------------
[2023-03-30 07:36:06:547]   Error: error updating issue: Error: Request failed with status code 404
[2023-03-30 07:40:06:034] ----------------------------------------------------------------------
When I try to do the last command in the console I get the message Issue does not exist:

{"errorMessages":["Issue Does Not Exist"],"errors":{}}
From my limited knowledge of this interface I would say that the part "issue/createmeta?projectKeys=ELELL" of the URL does not resolve to an existing issue. In the previous curl commands the jira issues are explicitle mentioned like "issue/ELELL-474"

Jira version is 9.5.0 and Bitbucket version is 8.7.1

when opening the bitbucket link https://bitbucket.mycompany.com/bitbucket/rest/api/1.0/projects/esd/repos/ele20ll-2speed-adv/pull-requests/20/tasks I get the message : "Tasks are now managed using Comments with BLOCKER severity.""

Tobias Hebestreit
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Mar 31, 2023

From the FAQs of the VSCode plugin I have read that the plugin is not supporting Jira 9.X versions due to an change in the REST API. It is sad that the official Atlassian plugin is not supporting the Atlassian API, which renders the plugin useless.
In the review section everybody is complaining about that. The market place is showing 1.5 million installed plugins ....

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