Unsupported platforms and upgrade to 7

[Gabriele Bulfon]

Hello, during upgrade to latest 6.x, a dialog appeard announcing that since version 7.0 any unsupported platform won't be able to install and run Bitbucket.

We're running BitBucket / Jira / Atlassian / Bamboo in our XStreamOS/illumos based infrastructure for more than a year now, and we're satisfied with it running in zones and zfs.

Why version 7.0 should be banned from the solaris / illumos echosystem?

Any chance this is not going to be true?

May be we can help to certify XStreamOS/illumos as a supported platform?

Gabriele

[Nic Brough -Adaptavist-]

It's not quite a case of "banned", just "unsupported".  It will almost certainly continue to work for quite a while.  But Atlassian are moving to shrink their support base away from the edge cases. 

At the time of me scribbling this answer, the edge cases are "Anything but Windows and Linux" - the server world runs on Linux variants at the moment.  (And a lot of us are looking forward to the day when Windows falls into that edge-case).

As for whether you can help - while there is a general direction, Atlassian would not rule out external help supporting stuff they're looking to deprecate for while longer if it suits enough customers.    This is something that you should talk to your TAM about (if you don't have a TAM, let us know here and we can ask Atlassian.  Be warned that you'll still need to be large enough to justify it)

[Gabriele Bulfon]

There are also many Joyent, OmniOS, XStreamOS servers around the world, wich runs illumos.

My question, though, was not about XStreamOS to be supported, but to be able to run it : the popup I received in our installation was stating that BitBucket 7 won't run on unsupported systems.
I understand here that the code will automatically exit if running on an unsupported system.

If that is not the case, and we will only not receive official support because of the unsupported platform, that may be a minor issue at the moment.

[Nic Brough -Adaptavist-]

The pop up is quite strict, but probably accurate. 

Atlassian are not going to put a kill-switch into the software.  But they may well use code in the installers or installed system that will not run on the unsupported platform, and they're not going to test to see if they've broken anything for that platform.   They won't know if they've broken it until a client on an unsupported system tries it and complains.  Then, as it's unsupported, they won't do anything to fix it.

If it really is that important, then I'd be looking to my TAM or to get in touch directly with Atlassian to see if they'd change it.  Obviously, if there's more people in the same place shouting about it, you have more leverage so if you can find some friends, use them!

[Gabriele Bulfon]

Thanks, I really hope version 7 is not going to force us to have a Linux VM dedicated to this, when it may run natively under an illumos zone.

Also, I find it strange for an all java software to stick to one and only OS.

Thanks
Gabriele

[Nic Brough -Adaptavist-]

Linux isn't one OS, it's just the kernel of thousands of operating systems.  It's not unusual for a corporation to support only the OSs it sells well on, and most Atlassian servers are on Linux-based OSs.  I suspect if we asked, we'd get numbers at 80% if not higher.

[Gabriele Bulfon]

I understand this, but using Java is the reason to run even on sparc or powerpc, or you never know what else in the future.

Anyway, thanks for the dissertation.
I will let you know how it goes on.

Gabriele