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Unable to push anything using SourceTree and VS Code



It's been a few days now and I keep trying to push or pull anything using SourceTree and VS Code.

We have a few projects on hold because of this.

Trying to push while I am logged in using OAuth fails. Trying to push with basic authentication fails. Trying to push with basic auth with app password fails.


git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v --tags origin master:master
remote: Bitbucket Cloud recently stopped supporting account passwords for Git authentication.
remote: See our community post for more details:
remote: App passwords are recommended for most use cases and can be created in your Personal settings:
fatal: Authentication failed for ''

I tried removing the account, adding it back again, repeat the steps above, nothing.

Reinstall SourceTree, try it all over again, still nothing.

Also, when I try to clone a repo in SourceTree, the clone button is disabled and I get the warning "This is not a valid SourceTree path". 


Any ideas? I understand there were some changes made and the recommendation was to create an app password for authentication but that doesn't seem to work for me. It's been a while now and we are considering moving away from SourceTree/BitBucket/Atlassian this week if we cannot fix this.

2 answers

0 votes
Caroline R Atlassian Team Apr 06, 2022

Hi, @bogdangheorghe, thank you for reaching out to Atlassian Community.

If you are using SourceTree for Windows, we have published an article with several steps and things to check to fix authentication issues when updating to App password, so I recommend that you follow these steps:  

If you’re using SourceTree for Mac, you can double-check if KeyChain Access is set as a credential manager for Git, and if so, remove any credentials from there. 

Please let me know how it goes and feel free to share any additional questions regarding this case. 

Kind regards, 

Take a look at this post THIS post. What fixed it for me was to create an App Password and then set it using this command:


git clone

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