Unable to pull or clone files from bitbucket in my VPS ubuntu server How to resolve ?

[welkinwits]

I have been using bitbucket operation git pull and clone etc..over a year without issues but now suddenly I got a surprise issue , I was unable to pull files. Not prompting for password.

My internet is too fast , server executives have checked "git pull" and "git clone" not prompting password . We have tested with other account too .. same issue..not prompting password.May be something is blocking..If possible please suggest a possible solution

[Theodora Boudale]

Hello,

If you are pulling/cloning via HTTPS and you are not prompted for a password, the most likely reason is that there is a credential helper set for Git.

Are you trying to pull/clone from a command line tool?

If so, you can have a look at the following article on how to check if a credential helper is set and also how to disable it:

• https://confluence.atlassian.com/bbkb/why-am-i-not-prompted-for-password-when-pushing-or-pulling-to-my-repositories-in-bitbucket-cloud-via-https-800293400.html

In case you are using a Git GUI client, you can check its configuration/settings for stored credentials and remove any credentials that are stored there.

Please feel free to let me know if this helps and if you have any further questions.

Kind regards,
Theodora