Unable to pull image: Head docker

[Walter Neto]

Is anyone else experiencing this issue?

Unable to pull image: Head https://docker-public.packages.atlassian.com/v2/sox/atlassian/bitbucket-pipelines-dvcs-tools/manifests/prod-stable: Get https://docker-public.packages.atlassian.com/api/docker/docker-public/v2/token?scope=repository%3Asox%2Fatlassian%2Fbitbucket-pipelines-dvcs-tools%3Apull&service=docker-public.packages.atlassian.com: net/http: request canceled (Client.Timeout exceeded while awaiting headers)

[Patrik S]

Hello @Walter Neto ,

It seems you were affected by an issue that was causing an error in the image to pull on pipelines when using self-hosted runners. 

The issue was already identified and fixed by our engineering team as posted in the Bitbucket Cloud status page :

• https://bitbucket.status.atlassian.com/incidents/lqkmx0j1fgl5

We apologize for any inconvenience this has caused you and your team.

Thank you, @Walter Neto !

Aptrik S

[Tiago Jesus]

Same issue: https://community.atlassian.com/t5/Bitbucket-questions/Self-hosted-runner-fails-while-trying-to-pull-image-from-docker/qaq-p/2613814?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_answer&utm_content=topic