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Unable to login

juanjointera5
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 12, 2024

Hello,

I'm unable to login to BitBucket, always got error:

 

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

I tried several browser and machines, same error.

What's the problem ?

Thanks.

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 12, 2024

G'day, @juanjointera5 

Welcome to the community!

Your account was inactive state hence you are unable to log in. I have reactivated your account, so please try to log in again and let me know how it goes.

Regards,
Syahrul 

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