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Unable to connect bitbucket server to external database. "Login failed for sql server user name"

I am using MS SQL server 2019 and have gone through the process for setting up the SQL server and database. I've also set up a new user with the db_owner role and with a 'Windows Authenticated' login. When I attempt to connect to the database through the Bitbucket Setup workflow, I get the error message in the title that the login has failed because it doesn't recognize the user name. 

I've gone through the documentation in the link below and am still having trouble:

Any help is appreciated

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