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Unable to clone bitbucket repo stuck at "cloning into"

Nicole Lyu
Nicole Lyu Nov 17, 2022

I use a Mac and I have followed the steps to create a token. I went to my team's Bitbucket repo and clicked on "Clone". I created an empty folder just for bitbucket. Capture-bit.PNGI opened the terminal and used "git clone" and then pasted in the link generated by "Clone" button. But the terminal got stuck at the "Cloning into" step and never asked me about username and password. See attached. 

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Syahrul
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 20, 2022

Hey @Nicole Lyu 

G'day and Welcome to the community!

I would suggest you use the following command to generate more verbose logs to understand why the clone got stuck:

GIT_TRACE_PACKET=1 GIT_TRACE=1 GIT_CURL_VERBOSE=1 <git command_here>

That said, try using an external network, such as VPN or mobile Hotspot, to see if you have any issues, as it may be an issue with your local network blocking the port or connection.

Let me know how it goes.

Cheers,
Syahrul

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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