Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to clone a bitbucket git repo

I'm having trouble cloning from a git repo on bitbucket. It is set up to use SSH, which I believe I have set up properly. It doesn't matter if I manually fill out the add repo dialog, or use the one automatically created for me when I click on the "clone with sourcetree" button on the bitbucket interface. The Process starts, the folder for the repo is created, but then nothing happens. I open up the additional log area on the progress dialog, and only the git command is shown, there is no error feedback or anything else.

I would expect that if I had the SSH set up incorrectly, that I would be unable to connect at all and would get an invalid public key error or something along those lines, but I get nothing.

What could be going on?


2 answers

1 accepted

1 vote
Answer accepted

As it turns out, the git repo was quite large, and all it took was waiting a very long time. After about an hour and a half, it finished with "prercent complete" updates over the course of a minute.... so the feedback on the fetch progress could be better, but it did end up working.

Thanks so much for the feedback Brian. It may be something we could improve on in the future, I've just reported a feature request here:

Hi Brian,

I've just tested both of these and they appear to work fine. You would hope that you'd get an error message. One quick thing to try is testing your SSH connection. There's a document on it here, but basically just type in "ssh -T" or "ssh -T" (at your terminal) to test your SSH keys against BitBucket.

Have a try and see what that yields for now and we can move from there.

Many thanks in advance

The results are silent.  I was expecting a message of "success" or "failed" and I just returned to the command prompt without any message.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,916 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you