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Unable to add private netowrk to whitelist

Jamal Ali September 14, 2023

I want to add my VPC network block to the IP restriction whitelist the Deluxe Workspace but im getting the error of: unable to add private network. 

1 answer

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Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 15, 2023

Hi Jamal and welcome to the community!

Private IP addresses are not accessible from the internet. They are used in internal networks, e.g. your home network or your company network, in order to identify the devices connected to this internal network.

You will need to add in the workspace's IP allowlisting the public IP address(es) or range that your network is using.

Kind regards,
Theodora

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