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Two step verification stuck?

I can not for the life of me figure out how to get past the bitbucket 2-step verification. I got a new phone and the verification app is no longer connected to my bitbucket account and I guess need a code within my bitbucket account to add it back, but I can’t log into bitbucket to get the code I need to login!!!

When I try to “Recover your account” I get an email saying I’m locked out for 24 hours and they will send an one-time log in link in 24 hours. Did this on Friday, clicked the on-time login link and it's expired. So now I have to do it again and wait another 24 hours!? and set my alarm so I can catch the next email before it expires?

What kind of convoluted crap is this? Is there another way to get bitbucket back into my google authenticator app?

1 answer

I got this sorted out. I found my recovery codes and used one to log in. Don't know what I would have done without the recovery code.

Once I was back in, I had to disable and re-enable two factor auth to get it back in my authenticator app.

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