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Turn off Rate limit on REST API calls

Is it possible to turn off rate limits ( https://confluence.atlassian.com/bitbucket/rate-limits-668173227.html ) for certain user off? We have integrated automatic sonar analysis on pull requests we create via bitbucket using REST API for one specific user . However the problem is that with more projects we are integrating we are experiencing problems with rate limits for the given account .

Would the creation of multiple user accounts used for this purpose solve this problem? Or is this "global" limitation no matter which users invoke the call? Is it somehow possible to turn this limitation off? 

1 answer

0 votes
Ana Retamal Atlassian Team May 15, 2018

Hi Jozef! Those limits are set per user account and it's not possible to turn them off as their purpose is to keep the health of our platforms and prevent abuse. 

If you create a separate user account for some of the projects, each of the accounts will have separate rate limits so you'll be able to run more tasks simultaneously.

Hope this clarifies your question!

Ana 

Is there any will to fix this? As it stands right now bitbucket cloud is not designed well for medium/large companies for CI\CD because of this limitation

I would gladly by more to increase the rate limit of the user my build server and sonar server uses- not turn off just increase!

Trying to create and balance multiple users to get around quota limits is not a very professional solution!

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Agreed! Would gladly pay for more quota for a single user than have to manage multiple users

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Any workaround to fix this?

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