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Trying to invite a new team member but after the invite I dont see a pending status.

Kevin F
I'm New Here
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July 30, 2024

when i invite a new team member i do not see a pending status on my dash board. How do I know the invite actually went out?

1 answer

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 30, 2024

G'day, @Kevin F 

 

I have reviewed this and confirm that the invitation email has been successfully dispatched to the user. It is possible that the email may have been inadvertently redirected to a different folder within the user's mailbox, such as the spam folder. I recommend checking any filters the user might have setup in their mailbox, as the email could have been filtered out.

Regards,
Syahrul

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