Trello will not work inside bitbucket

Ive signed up to both trello and bitbucket.

In any of my bitbucket repos, if I go to boards and click on "create a new board", the trello window pops up to allow access, but if I click allow, it just downloads a "callback.dms" file and does nothing else.

Same thing in both chrome and safari on a MacBook

On a windows machine, when I click "Create new board" nothing happens at all.

One of my colleagues has no issues on a Windows machine.

I suspect its something Mac related, any help would be appreciated.

Ive disabled my pop up blocker, antivirus etc

1 answer

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Hi Elliot, apologies for the delay! Do you still need assistance with this issue?

I've tried reproducing it, and the first time I clicked on Create a new board, a window popped up, I logged into Trello and then I was redirected to the page where I can create a board. I tried again and clicked on Create a new board from Bitbucket, and this time there was a pop up asking me to grant some permissions and it proceeded to create a new board.

If you're still having trouble, try an incognito window and follow the steps again. Make sure you allow emerging windows. 

Hope that helps!

Ana

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