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Trello power-up won't open

araikes
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November 14, 2018

I'm trying to get started using Trello boards. I have a "regular" account with Trello, entitling me to one PowerUp which is attached to my Bitbucket.

When I click on the Bitbucket Powerup icon on a card, it briefly opens the window with the Bitbucket options, but then immediately closes, the PowerUp button disappears, and the card refreshes.

 

Any thoughts?

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Jodi LeBlanc
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November 14, 2018

Hi Adam,

Have you authenticated your Bitbucket account? If not, here is a great post that walks you through the steps.

https://help.trello.com/article/1082-using-the-bitbucket-power-up 

Let me know if that helps.

Thanks,

Jodi

Jodi LeBlanc
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November 15, 2018

Hi Adam, is it working for you now?

thanks,

Jodi

araikes
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November 16, 2018

It is working. I didn't actually do anything. Just started working. Thanks Jodi.

Jodi LeBlanc
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November 16, 2018

Great to hear, I will close your question so others know at first glance that it has been resolved.

Have a great day!

Jodi

Andy Mehalick May 11, 2019

FYI the walkthrough link above 404s for me, looks like it contains a trailing character.

Should be:

https://help.trello.com/article/1082-using-the-bitbucket-power-up

Cheng Hu
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November 26, 2019

@Jodi LeBlanc i still have this issue, and 'authorising access' at either side seems not helping.

I'm able to have that Power-Ups drop down list showing normally in Trello native view on a separate tab, contrast to this side by side, that list pops and disappears instantly at bitbucket integrated Trello view.

By digging out that Bitbucket integrated Trello (Chrome built-in inspect panel), compare this with native trello view, URL shows some little difference at the end.

Former has this by the end:

?iframeSource=bb-bello-dev

where latter has just a '#' mark at the end.

Would this have something to do with the integrated trello 'instant disappear' issue?

 

Regards,

Cheng

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