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Topics about creating branch issues

somjit pipit
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June 6, 2023

Hello, I have a problem to create branch as attached picture. Please tell me what is causing this problem? And when will I be able to use it?

<screenshot removed>

1 answer

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Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 7, 2023

Hi @somjit pipit,

Based on the screenshot you shared, it looks like you are having issues viewing the details of Compare branch.

Could you please do the following on your browser:

  • Open Developer Tools
  • Select the tab Network
  • Load the page that gives you this error
  • In the tab Network, select the request that gives a 5xx error
  • In the Headers tab, there should be a field named x-sentry-id

Could you please provide the value for the x-sentry-id, so I can look it up in our system? That should give me some additional details on why the error occurs.

Just a heads up, I removed the screenshot from your post, as it shows details like workspace id and repo name, to protect your privacy.

Kind regards,
Theodora

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