Community
Products
Bitbucket
Questions
Timeout on API request to create Pull Requests

Timeout on API request to create Pull Requests

All of a sudden, all of our API-based requests to create Pull Requests are failing. When trying to make the request via Postman, I get a 504 Gateway Time-out. These integrations have been working fine for years. Is there a temporary issue on the Bitbucket side?

Request body:

{
  "title": "Staging merge to Release Candidate",
  "source": {
    "branch": {
      "name": "staging"
    }
  },
  "destination": {
    "branch": {
      "name": "release-candidate"
    }
  }
}

Response:

<html>
<head>
    <title>504 Gateway Time-out</title>
</head>
<body>
    <center>
        <h1>504 Gateway Time-out</h1>
    </center>
</body>
</html>

4 answers

1 accepted

0 votes

Answer accepted

I've been made aware that a bug has been filed with the Bitbucket development team: https://jira.atlassian.com/browse/BCLOUD-22009

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

My team is seeing the same issue. We are using some script listeners through Jira's ScriptRunner to create PRs and we are seeing timeouts. Some appear to be making the request successfully though, while others are hung for 60s before timing out.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

Same here.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

I can confirm that, this is also the case for us. Bitbucket pull requests are unbearably slow and even have timeouts.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Was this helpful?

Thanks!

Bitbucket

DEPLOYMENT TYPE

CLOUD

PERMISSIONS LEVEL

Site Admin

Missed Team ’24? Catch up on announcements here.

Products

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Get product advice from experts

Join a community group

Advance your career with learning paths

Earn badges and rewards

Connect and share ideas at events

Timeout on API request to create Pull Requests