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Time out when trying to navigate to bitbucket.org in Chrome

I cannot navigate to bitbucket.org in Chrome or Edge but it is working fine with Firefox. it got time out.

 

image.png

1 answer

0 votes
Syahrul Atlassian Team Nov 30, 2022

Hey @Minh Tran 

G'day, and welcome to the community!

It looks like an issue with your local network from the screenshot error. I understand Firefox has no problem, but it affects Chrome and Edge.

Note that Chrome and Edge browser is based on Chromium, so I suspect you may have a proxy configured on the browser level that may have caused this issue on both browsers.

Can you check with your network team to verify if any recent change to your proxy may have blocked the Bitbucket connection?

Let me know how it goes.

Cheers,
Syahrul

Hi Syahrul,

Thanks for getting back to me. My proxy setup is completely off. How can I check if there is a proxy configured on the browser level for Chrome and Edge?

 

Screenshot 2022-12-01 154337.png

Syahrul Atlassian Team Dec 01, 2022

Hey @Minh Tran 

Noted. I have created a support ticket for you to continue the investigation further.

Please check your ticket at our Support portal. 

Cheers,
Syahrul

Thanks, Syahrul.

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