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This user account cannot be matched to an Atlassian account.

In the commits tab of repositories which I am working whenever I hover to my name it says " This user account cannot be matched to an Atlassian account. "

2 answers

0 votes
Tyler T Atlassian Team Aug 03, 2020

Does your email address in your git config match the email of your Atlassian account?

You can check using the following command:

git config --global -list

 In most cases you will have it configured globally, but you can check the local configuration as well.

git config --local -list
0 votes
Ana Retamal Atlassian Team Aug 03, 2020

Hi @Gribesh Dhakal, welcome to the Community!

It could be that your email address is not correctly mapped to your account, or that you're using a different address for some of the commits. To fix this it, make sure you're using the right email address in your git configuration. You can also set up an email alias by following the instructions in the article Set email aliases

Hope that helps! Let us know if you need any further assistance :) 

Best regards,

Ana

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