Hi,
When trying to sign in as Admin user in bitbucket server, I get the below error:
" The remote authentication server is not available. Please try again later."
Any help is much appreciated.
Thanks
This means your server is configured to use a user directory (often external) which is not responding when it asks about the admin who is trying to log in.
In most cases, this will be an external user directory (LDAP or Crowd for example), so you would need to fix that remote server, but there is also an internal directory ("embedded" crowd) running as part of bitbucket. If that has failed, you'll need to read the bitbucket logs to see why.
I checked the log file and found the below error:
The following URL does not specify a valid Crowd User Management REST service: http://10.1.1.67:8080/rest/usermanagement/1/authentication?username=admin
Looks like the URL is for Jira, but I haven't got any Jira setup done on that server yet.
That suggests that you've told the server to "use Jira for the user directory", but if that Jira is offline, of course, it can't use it.
Hi Nic,
Just noticed this in the log file:
'JIRA User Directory (262145)' is not functional during authentication of 'admin'
Any idea?
It looks like you're new here. Sign in or register to get started.
