Hey @루피 ,
and welcome to the Community,
The reason why you are not able to remove that user's access is because the workspace is likely a personal workspace (see Difference between personal and shared workspaces) attached to that user's email address, so that email is the owner of that workspace and can't be removed.
In the past when an account was created in Bitbucket Cloud, Bitbucket would automatically create a personal workspace tied to the user's email address. This is no longer the case, as Personal workspace is a legacy feature now. Workspaces created now are shared workspaces, meaning they are not attached to any user and will be owned by any users added to the Administrator's group.
As the error message shown in the UI is misleading and does not reflect the actual error, we've created a bug for our development team so they can fix that message :
While there's no direct way to convert a personal workspace to a shared workspace, you should be able to create a new workspace (shared workspace) and transfer the repositories to this new workspace.
You can follow the below instructions to transfer the repository ownership :
- From the repository you want to transfer, click Repository settings in the left menu.
- On the Repository details page, click Manage repository located at the top-right corner of the screen.
- Click Transfer repository.
- Enter the Workspace ID of the workspace ** in which you want to transfer the repository.
- Click Transfer.
Bitbucket will then send an email to the administrators of the destination workspace containing the transfer request with a link to a page that allows the user to accept or reject the transfer. Once the transfer is accepted, the repository will be moved from the original workspace to the destination workspace.
I hope that helps! Let us know in case you have any questions.
Thank you, @루피 !
Patrik S
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