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Stopped receiving email notifications

Joao Jaime
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 18, 2022

Like some other people already reported, I've stopped receiving email notifications.

Can you check what's going on please?

 

Thank you!

1 answer

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 18, 2022

Hey Joao,

I have checked our internal suppression list and cannot find your email listed here, I have also checked our SMTP logs and have verified that there are no SMTP bounce errors received from your mail server - however, no emails have been sent since 14/07/2022.

Can you please check your Personal Settings > Notifications and ensure you are subscribed to notifications against repositories within your workspace?

If you are, the easiest way to trigger a notification email on that repository is to have someone @ mention you in a comment, if not please add and then test.

Cheers!

- Ben (Bitbucket Cloud Support)

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