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Stopped receiving email notifications

Joao Jaime
Joao Jaime Jul 18, 2022

Like some other people already reported, I've stopped receiving email notifications.

Can you check what's going on please?

 

Thank you!

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Ben
Ben Atlassian Team Jul 18, 2022

Hey Joao,

I have checked our internal suppression list and cannot find your email listed here, I have also checked our SMTP logs and have verified that there are no SMTP bounce errors received from your mail server - however, no emails have been sent since 14/07/2022.

Can you please check your Personal Settings > Notifications and ensure you are subscribed to notifications against repositories within your workspace?

If you are, the easiest way to trigger a notification email on that repository is to have someone @ mention you in a comment, if not please add and then test.

Cheers!

- Ben (Bitbucket Cloud Support)

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