Stopped receiving PR email notifications

[Umesh Swamy]

Few people in our team have stopped receiving Bitbucket email notifications for PRs, mentions etc. However, we are receiving other emails from Atlassian (info@e.atlassian.com).

Can you please check if our email domain is on the suppression list?

[Caroline R · Accepted solution]

Hi, @Umesh Swamy, welcome to the community! 

I checked our logs and confirmed that your email domain had a block on the server that prevented emails from being sent to you. So I removed your domain from this suppression list. 

Could you please confirm if you receive Bitbucket emails now? 

Kind regards, 
Caroline 

[Umesh Swamy]

Thank you @Caroline R for your quick response to this issue. I can confirm that we are receiving Bitbucket PR emails now.

Have a great day :)

[Caroline R]

Hey @Umesh Swamy, thanks for your confirmation! I'm glad to know you are receiving the emails again. Have a great day you too! 

Kind regards, 
Caroline 

[Umesh Swamy]

Hi @Caroline R, I've stopped receiving the PR email notifications. Can you please check if our email domain has ended up on the suppression list again?