Stash - cannot connect to external Oracle DB

I have tried to connect to an external Oracle DB in Stash versions 1.2.2, 1.2.4, and 1.3. Each time, I receive the ORA-12514 listener error. I am happy to see that there is documentation on this now, but the documentation does not help. The SID is the same as the Service Name in this case and I have tried various combinations of the Hostname, Port, and Service.

There is no such problem with other Atlassian products that we have used (Confluence and JIRA).

Why am I having so much difficulty with Stash? I have been stuck at this same problem since August.

Any assistance would be appreciated. I have tried the solution found at:

ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

2 answers

0 votes
Seb Ruiz Atlassian Team Nov 04, 2012

Hi there,

I'm sorry that you're having trouble connecting Stash to Oracle. I would suggest raising a support request at – it will be the fastest path to resolving your issue, as our support engineers will get on board. It is always hard to do debugging of database connectivity issues over Answers.



I was experiencing the same problem but then I found out that Stash wants FULLY QUALIFIED service name.

In our case I originally tried QQ1Y_DED, but what Stash really wanted was QQ1Y_DED.PRD.LOCALDOMAIN.

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