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839e9493db3a43eda4e493636eec4a5c
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please help me ,thanks
Hi @howardlee,
I checked that error code in our system, but I'm afraid I haven't found any matching issues for that code.
If the issue still persists, I would like to ask for the following info, so I can better help you:
- Please navigate again to the page that gives this error. A new error code should be there, could you please provide me with this new error code?
- When you see this error, are you logged in to https://bitbucket.org/ with the same email as the one of your community account?
- Could you please let me know the repo name, but masked (i.e. include some asterisks in the repo name, like **a**n**o**)? I can then check in our logs for any 5xx errors related to accessing this repo.
Kind regards,
Theodora
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