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Something went wrong while attempting to validate your credentials

Hello Atlassian community,

I am unable to log in (this is another account). I tried all the comments but nothing worked for me:

- different browsers
- different computers or/and mobiles
- removing caches, cookies
- logging out of all Google accounts
- changing password

But I am still getting this error message: Something went wrong while attempting to validate your credentials

Could you please advise?

Thank you,

1 answer

1 accepted

1 vote
Answer accepted

Fixed by changing the Internet connection.

Not sure if this is related, but the IP address is from Netherlands and before it was from Slovakia.

What do you mean exactly when you say "fixed by changing the internet connection"?

I'm having the same problem.

foghills I'm New Here Nov 13, 2020

Same problem - same solution

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