Someone has already registered that SSH key

I have my public key set in some users repo and I can't remove it from there. 

Went through this KB article : https://confluence.atlassian.com/bbkb/someone-has-already-registered-that-ssh-key-338365482.html .

At the bottom it says "Then visit the account for that username and remove or update the SSH key configuration." .  How do I do that? I went to the users page I can't do anything there. Any instructions?

I tried to contact that user numerous times and he's not responding. 

 

 

 

1 answer

This widget could not be displayed.

Hi Tomaz, if you don't have access to the Bitbucket account where your SSH key has been registered, you won't be able to remove it. You'll need to create a new one following the steps at Set up an SSH key.

Let us know if you have any questions!

Regards,

Ana

I've remove the key from the other account and I'm still getting the same error.

Nevermind, Just try again  couple of minutes later and it works :) 

Glad to hear that, Favio! Have a nice day :)

Ana

Hi! In my case, I did a full Atlassian account delete without removing the SSH key. Why this error occurs? So, you're not deleting also any service/setting related to that deleted account?? If it's a full delete then everything should be deleted including the SSH key.

Am I correct to assume Atlassian is not really deleting the account but only tagging it as deleted that's why it still says "someone has already registered that ssh"?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 21, 2018 in Bitbucket

Branch Management with Bitbucket

As a project manager, I have discovered that different developers want to bring their previous branching method with them when they join the team. Some developers are used to performing individual wo...

1,181 views 8 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you