Someone has already registered that SSH key

I have my public key set in some users repo and I can't remove it from there. 

Went through this KB article : https://confluence.atlassian.com/bbkb/someone-has-already-registered-that-ssh-key-338365482.html .

At the bottom it says "Then visit the account for that username and remove or update the SSH key configuration." .  How do I do that? I went to the users page I can't do anything there. Any instructions?

I tried to contact that user numerous times and he's not responding. 

 

 

 

2 answers

0 votes

Hi Tomaz, if you don't have access to the Bitbucket account where your SSH key has been registered, you won't be able to remove it. You'll need to create a new one following the steps at Set up an SSH key.

Let us know if you have any questions!

Regards,

Ana

I've remove the key from the other account and I'm still getting the same error.

Nevermind, Just try again  couple of minutes later and it works :) 

Glad to hear that, Favio! Have a nice day :)

Ana

Hi! In my case, I did a full Atlassian account delete without removing the SSH key. Why this error occurs? So, you're not deleting also any service/setting related to that deleted account?? If it's a full delete then everything should be deleted including the SSH key.

Am I correct to assume Atlassian is not really deleting the account but only tagging it as deleted that's why it still says "someone has already registered that ssh"?

0 votes

I have added my ssh key to the email account of an employer, and now I dont have that account. What shall I do now ?

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