Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Someone has already added that SSH key to another account.

soft.develop.mx
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 24, 2022

When I try to locate the account with my ssh key it doesn't tell me what it is and I get this error:

ssh -T git@bitbucket.org
authenticated via ssh key.

You can use git to connect to Bitbucket. Shell access is disabled

 

Can you help me please?

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 24, 2022

Welcome to the Atlassian Community!

This usually happens when you try to use the same key with two different accounts.  You should not generally be sharing keys between accounts.

You can fix this by generating a new key for the new account.

soft.develop.mx
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 25, 2022

The problem is that I use this ssh key to anothers providers for example adobe, gitlab and github, I need to know in which account it was registered in order to delete it

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 26, 2022

You'll need to raise that with Atlassian as a support call.

Meanwhile, you should arrange to stop sharing keys across accounts.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events